Intelligence Management
experience insight
management
THIS COMPONENT IS NOT YET FULLY SPECIFIED
ODA Function Block: Intelligence Management
Component name: Experience Insight Management
Component version:
Component Specification status: Proposed
Published date: None
Component Description:
Experience Insight Management will be used to analyze data to provide insight into the customer and user experience. Outputs may include insights to enable the improvement of the experience, such as NPS, churn probability, etc.