Intelligence Management

service performance
management

THIS COMPONENT IS NOT YET FULLY SPECIFIED

Component Description:

Service Performance Management will monitor, analyze, and report on the end-end service performance. This can include a real-time, end-to-end view to ensure that each service is functioning correctly as well as a historical view. These functions build on the Resource Performance data and active end-end service performance test data to provide a view of a service. The component provides a key input to determine the Quality of Service.

Software providers who support this component: