Software providers

AwareX

Company Description

Telecommunications is an industry where consumer products and services change rapidly, while the systems that support them do not. Over the past decade, telecom service providers have engaged in progressively more complex and expensive transformation projects to replace aging billing and customer care systems. Unfortunately, many have been expensive failures leaving telcos suffering from high and growing customer service costs, low subscriber satisfaction and declining revenues. Michael Matthews, a seasoned telecom executive with a passion for improving customer experience, founded AwareX, a pioneer in packaged self-care, to address these challenges.

Components that AwareX supports:

blue hexagon

Full coverage with conformance certification for all mandatory Open APIs

blue hexagon

Full coverage of the functional scope of the component

blue hexagon

Partial coverage with mandatory API certification

blue hexagon

Partial coverage

ODA Component Inventory (version 6)

List of products: