CSG Xponent
Product name: CSG Xponent
Company name: CSG

Product Description

CSG Xponent is an end-to-end platform that eliminates data silos to uncover insights, then leverage them to automate personalized experiences across all points in the customer lifecycle. And yet Xponent is more than a platform—it comes with CSG’s trusted expertise in creating breakthrough outcomes across key journeys: from acquisition to onboarding, service delivery and bill pay, to retention and beyond.

Components that CSG Xponent by CSG supports

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Full coverage with conformance certification for all mandatory Open APIs

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Full coverage of the functional scope of the component

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Partial coverage with mandatory API certification

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Partial coverage

ODA Component Inventory (version 6)
Component NameODA Function BlockID
TMFC020 Digital Identity Mgt
Digital Identity Mgt
Party ManagementTMFC020
TMFC022 Party Privacy Mgt
Party Privacy Mgt
Party ManagementTMFC022
TMFC023 Party Interaction Mgt
Party Interaction Mgt
Party ManagementTMFC023
TMFC025 Billing Inquiries Mgt
Billing Inquiries Mgt
Party ManagementTMFC025
Marketing Comms & Advertising
Marketing Comms & Advertising
Party Management
Appointment Mgt
Appointment Mgt
Production
Channel Mgt
Channel Mgt
Engagement Management
Content Mgt
Content Mgt
Engagement Management
Experience Mgt Strategy & Planning
Experience Mgt Strategy & Planning
Engagement Management
Navigation Mgt
Navigation Mgt
Engagement Management
Campaign Mgt
Campaign Mgt
Intelligence Management
Experience Insight Mgt
Experience Insight Mgt
Intelligence Management
Knowledge Mgt
Knowledge Mgt
Intelligence Management
Recommendation Mgt
Recommendation Mgt
Intelligence Management
Resource Performance Mgt
Resource Performance Mgt
Intelligence Management
Service Performance Mgt
Service Performance Mgt
Intelligence Management
TMFC018 Enterprise Integration
Enterprise Integration
Decoupling and IntegrationTMFC018
TMFC019 Event Mgt
Event Mgt
Decoupling and IntegrationTMFC019